CONSCIOUS CUTBACKS
How to Handle Layoffs & Staff Changes as a Conscious Employer
September 29, 2022 | 10am PT / 1pm ET
Consumers are not the only ones feeling squeezed by high inflation, an unpredictable business landscape, and the possibility of a recession. Employers everywhere are also navigating the resulting challenges of circumstances beyond their control—difficulties like the potential need to downsize their staff, restructure their organizations, and much more. While these changes are never easy, it’s important that conscious businesses approach their decisions in the most human-centric and compassionate way possible.
Hear Kim Bach, Senior Vice President of Customer Success at Dailyhuman; Frank Smith, President of Mosaic Personnel; and Carrie Freeman Parsons and Amy Wynn-Steffek, Board Chair and Chief People Officer of Freeman Company, share their experiences and offer guidance on how to respond to the unexpected with a long-term and empathetic frame, how to plan for conscious layoffs, and how to maintain morale when facing and executing tough decisions.
Senior Vice President, Customer Success, Dailyhuman
Kim Bach is an HR executive, leadership coach, and writer on a mission to make sure anyone who wants to grow has someone in their corner, cheering them on and teaching them how. Currently, as the Senior Vice President of Customer Success at Dailyhuman, she is leading the mission-driven software company to make our workplaces happier, healthier, and more human. She has spent her career training foundational communication skills throughout all levels of an organization—from debt collectors working with financially and emotionally distressed customers to C-suite Executives who must upgrade their own skills to effectively lead the company vision. The focus of her 25-year progressive HR career in financial services has been driving processes and people towards connection, problem-solving, and transformation. From paper to paperless, instructor-led to learner-led, results-centric to employee-centric, subjective to data-driven, symptomatic to holistic, in-person to remote, and individual to community, Kim has redesigned and deployed corporate strategies to meet the changing world where it is going.
Board Chair, Freeman Company
As Freeman continues to lead the brand experience category, Carrie approaches the future with a focus on refining the company’s culture and business approach. Carrie grew up in the business, and as the third generation of Freeman leaders, Carrie employs forward-thinking strategies that maintain the company’s reputation as an industry innovator while staying true to its core values. Carrie has been frequently recognized by her peers and the industry at large for her outstanding contributions and achievements. She is involved with numerous organizations and nonprofits and begins and ends each day fulfilling Freeman’s obligation to positively affect employees, stakeholders, and the community. She’s unwilling to claim success based solely on the bottom line; instead, Carrie is dedicated to leading a socially responsible organization. Just as she pushes the boundaries on what it means to create an amazing brand experiences, she simultaneously provides future generations with the skills needed to make the world a better place.
President, Mosaic Personnel
For over 30 years, Frank Smith has influenced and shaped the culture of businesses by following his personal purpose of Elevating Life Through Work. His passion can be seen in how he creates a place where people love to work. Whether it’s helping someone learn from his own mistakes and experiences or by helping people find more meaningful employment though Mosaic Personnel, Frank demonstrates his love for people. He impacts lives by leading his team well, training and developing leaders, and coaching executives on how to build a healthy workplace culture. Frank received his Executive Coaching Certification from UC Berkeley Executive Coaching Institute in 2018. Over the years, he has acquired or started 5 different businesses. Frank is married and has 3 grown kids. He enjoys traveling, playing golf, and car racing.
Chief People Officer, Freeman Company
Amy Wynn-Steffek leads all aspects of people strategy for Freeman in support of the overall business and strategic direction of the company, including talent management, recruitment and retention, leadership development, organizational design, and process improvement. Prior to joining Freeman, she was Senior Vice President and Chief Human Resources Officer for Dallas-based Kosmos Energy where she was responsible for the strategy and execution of all aspects of Human Resources. Amy joined Kosmos after more than 12 years at Baker Hughes where she served in a variety of HR roles supporting the global business and leading an international team of more than 200 HR professionals. Amy attended Houston Baptist University, where she earned a Bachelor of Business Administration and Marketing degree as well as a Master of Science in Human Resource Management.
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